The Quartermaster – An Inside Look

The quartermaster plays an essential role in the Dallas Police Department operations.   The quartermaster team provides uniforms and equipment for all sworn and most civilian employees that require departmental issued equipment.  Providing uniforms and equipment for over 4,000 employees is no easy task! The quartermaster unit accomplishes this enormous assignment with only 12 team members. 

The quartermaster hours of operation are from 6:00 a.m. to 6:00 p.m., Monday through Friday and they are on call 24 hours a day in case of any emergencies.  During their regular work hours, the quartermaster services about 70-100 people a day for various issues such as replacing items (i.e., trousers, shirts, duty jacket, mace, etc.), new issuance’s (vests, helmets, duty gear), alteration requests, audits, patches, and loaners (i.e., radio that needs repair).

Over the years, the quartermaster has kept a manual file on each and every individual they have serviced.  Each file contains every piece of equipment a person has ever received from the quartermaster.  The quartermaster is currently working with IT to produce a program that will allow them to digitally maintain their bookkeeping.  Going digital will save time for employees receiving equipment and speed up the process for conducting business while at the quartermaster.

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The quartermaster is to be commended for the recent work they performed in distributing ballistic vests and helmets to all patrol officers.  This was a tedious job for the quartermaster team since they had to measure each individual officer for their helmet and vest sizes.  The quartermaster made it easy for the officers by going to each individual station and coordinating the measurements through one contact person at each station. After submitting all of the officers’ sizes, the next thing that had to be determined was the ordering of the ballistic vests and helmets as well determining the financial payment for the equipment.  This was no easy task since the financial payment had to be submitted from grants and general funds.  Once the ballistic vests and helmets were delivered to the quartermaster warehouse, they had to then be separated by the officers’ size and then separated and re-boxed according to the location where the officers work.  Once all the equipment was re-boxed according to the officers’ work place and sizes, they were then picked up by Dickey’s Barbecue, Boots and Badges and SWAT to be delivered to all the stations where the officers work.

This is just a small portion of what the quartermaster team does to make sure all sworn and civilian employees have what they need to get their jobs done.  Thank you to all of the quartermaster employees for everything you do and thank you for your dedication to the Dallas Police Department.